Shipping & Return
| Shipping
Enjoy complimentary standard delivery on all orders surpassing £250!
For orders within the UK below £250, a shipping fee of £10 applies.
International orders under £250 will incur a £20 shipping fee.
Your orders will promptly depart from London, with processing typically taking 3 to 5 business days. UK deliveries typically arrive within 3 to 5 working days, while international deliveries may take up to 1 month. Rest assured, your patience will be rewarded with a product worth waiting for! :)
Once dispatched, you'll receive a tracking number via email for swift monitoring of your delivery. Please note that delivery addresses cannot be altered once you've received confirmation with your tracking number.
| Return
We understand that decisions can change, so we extend a flexible 14-day returns policy from either the day of purchase at our physical store or the day of receipt for online orders. Items must be returned in unworn condition to qualify.
Regrettably, we are unable to refund shipping, taxes, or additional fees.
Returning your item is simple:
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1. Email us to initiate the return process, and we'll promptly send you a return note.
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2. Securely package your item.
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3. Send the parcel to the provided return address. Please note, the customer is responsible for the return shipment cost.
Thank you for your cooperation. For any return inquiries, kindly reach out to us via email.
Upon receiving the product, refunds will be processed within 14 working days for eligible items.
Please note, sale items are final sale and not eligible for returns or exchanges under our strict policy.